| The 30-day
money-back guarantee |
|
^ |
If Fantastic Scripts determines that
the software is not installable due to technical issues on your
server, and your server meets the specifications (as agreed upon in
the terms of service), Fantastic Shield will offer a refund. Please
see the terms of service agreed to when purchasing a license for
more information. |
|
| Can I use a
current database that I have been previously using so that my
members will not be required to log-in again? Or will all users be
asked to register regardless? |
|
^ |
You will have to have all members
re-register unless your database is in the same format as the
Fantastic Shield database. Our custom development specialist can
customize your license to support your old database. Submit an
inquiry on our contact page and we will get back with you with an
estimate, via telephone or email. |
| Hi,
will I need a digital certificate (like thawte) to use your script
with linkpoint? If so, can I used a shared-hosting certificate or
do I have to get one for my domain? |
|
^ |
Many shared server offer what they
call "shared SSL certificates." If your server does not have an SSL
certificate installed, you can install one and Fantastic Shield
will support the new https:// syntax (SSL). |
| I
would like to have automatic sign up and login for my users without
needing my approval or payment; is this possible with Fantastic
Shield. |
|
^ |
Yes. Set the package you want to meet
the requirement specified to “Free” and member will not
have to go through you, the proxy, for activation – simple
and easy. |
|
What are the main advantages of the new version 4.1, when
upgrading from 3.0? |
|
^ |
The main advantages include the ability to add as many gateways
as you want. We include 4 by default in both versions; however, the
new version allows you to add your own gateways so that down the
road, you can install google checkout or any other gateway within
minutes.
Another advantage includes the 3 step registration process. We
like this new addition because it validates user input on the fly.
They don't have to be redirected when they enter invalid fields -
they are on the registration page until they enter correct
information. Once they hit page 3 of the registration, they are
automatically logged in. In the old version, they complete the
registration and have to login again themselves - a hassle for many
users.
There is also an included HTML editor that allows you to make
changes to all the templates, included the added 5-10 templates in
the new release. You don't need to know any HTML in the new
version, facilitating updates like never before.
Users are also sent receipts now, which is a huge asset. Users
like the added documentation of a receipt, beyond what they receive
from Paypal.
Checkout the feature list link here:
It highlights most of the enhancements from 3.0 to 4.1.
One last difference is that we jumped an entire integer from 3
to 4 in the new version. This means that there were enough
enhancements and changes to give the software an entirely different
integer + 1/10th of a new version.
|
|
When I try to access the installation with any browser, I
receive a download dialogue; what do I do? |
|
^ |
Sounds like you uploaded your
distribution outside of your server’s designated cgi-bin
directory. Move the current uploads to the cgi-bin folder on your
server. |
| Is
there an alternative way to activate a paid access without the user
actually using a payment gateway? |
|
^ |
Sure. Just login to the admin area,
browse to the “User List” and select the user you would
like to activate. Then, click the “Activate” button
below the user listing and you will be prompted with a confirmation
and an activation window asking you if you would like the
respective user to be activated forever. |
| I
purchased your password software. The info on your website did not
say it ran solely on a UNIX server. I am running apache and perl 5
on a Windows XP machine. Thus, I cannot CHMOD any files or
directories. What do I do? |
|
^ |
As long as all files are writable and
not read-only, you should be OK. |
|
Does your program allow members to login via .htaccess
using the box that pops up from their browser, or do they have to
login using your login.cgi script? |
|
^ |
As long as the user knows the URL to
the login prompt, they can access the area outside of the login.cgi
script. |
| Can
the templates be changed to accommodate other web site designs? How
customizable are your pages (ie. customize for my website, fit with
theme etc.)? |
|
^ |
Yes. Fantastic Shield's templates use
a header and footer structure. Simply edit the header and footer
within the admin panel or within the templates folder with your
site's design, and you're set! In addition, each of the member
pages such as the edit, receipt, and signup pages can be edited
within the administrative control panel and can potentially fit any
website’s design scheme. |
| Can
I protect a directory in the Administrative Panel of Fantastic
Shield, or do I have to do it manually within my current hosting
control panel? |
|
^ |
Yes, Fantastic Shield's package
metaphor protects each directory specified in the package settings
with .htaccess login authentication. |
| Does
Fantastic Shield allow you to add custom fields or required custom
fields used during registration in Administrative
Panel? |
|
^ |
Absolutely! In fact, our custom field
area supports check boxes, radio buttons, text boxes, and an array
of options specific to each field. |
| I am
having problems with basic installation. I am able to get to part 3
where I enter custom fields, but the databases aren |
|
^ |
Try changing the "db" variable from
"DBI:mysql:$dbname:localhost" to "DBI:mysql:$dbname:127.0.0.1" or
"DBI:mysql:$dbname:9.99.999.999 (your system's remote IP address)"
on "Step 2: Set System and Script Config." during installation Some
control panels these days allow you to configure an ODBC host to
resolve to the IP needed in the "db" string. Here is an example:
ODBC List DB Name Host auth 127.0.0.1 |
| I
entered a valid password in the admin.cgi script and can see the
side bar, but am not successfully logged in, why? |
|
^ |
Be sure to browse to the same URL
that your cookie_string is set to in the config.pl file; otherwise,
the cookie will not be set correctly. |
| What
does the "Visit Shielded Area" option on the Login page
for? |
|
^ |
By checking the box, the member will
be sent directly to their member folder if their account is
active. |
